Privacy Notice

Effective 14 November 2026

Who we are

Lee&Yang is a football boot workshop at 3F, 433 Seooreung-ro, Deogyang-gu, Goyang-si, Gyeonggi-do 10548, Korea. Privacy contact: Lee Jooyong, 21apro@naver.com, +82 10-3547-7744.

What we collect and why

When you ask for a quote or a repair we collect your name, email, country and message. You can also give us your WhatsApp number, boot model, foot size, foot notes and photos. We use these details to quote, make or repair your boots, take payment and ship them. We need them to answer the request you sent us. Without your name, email and country we cannot reply.

If you write about a health condition in the foot notes, we use it only to fit your boots and only with your separate consent. You can withdraw that consent at any time.

Who handles your data

Slack receives your request for our team. Google handles our email (Gmail) and translates your message into Korean (Gemini API). We hide phone numbers before translation and do not send the name or email fields. A person reads every message and every reply. AI does not decide your quote. PayPal handles invoices, and Korea Post and the postal service in your country deliver your boots. Our website also uses analytics and advertising cookies, and the website server is in Korea.

International transfers

Your details are stored in Korea and pass to the US when these services handle them. We use Gemini's paid service, so Google does not use your message to improve its products and keeps it only for a limited time to detect misuse.

How long we keep it

We keep request details for 3 years from the day you send them, then delete them. Order and payment records are kept for 5 years as Korean law requires.

Your rights

You can ask to see, correct, delete or move your data, or ask us to limit or stop using it. Email us and we will act without delay. You can also complain to your local data protection authority or to the Personal Information Protection Commission of Korea.

Changes

We post changes here 7 days before they apply. Our full Korean policy is here.